Privacy policy
Last updated: March 21, 2026
PRIVACY POLICY
This Privacy Policy describes how Maison Ornate collects, uses, and discloses your personal information when you visit our website or make a purchase.
SECTION 1 – PERSONAL INFORMATION WE COLLECT
We collect the following categories of personal information:
Contact information: First name, last name, email address, shipping and billing address, and phone number.
Payment information: Transaction details and payment confirmations (securely processed through Shopify Payments).
Device and usage data: IP address, browser type, operating system, and information regarding how you interact with our website.
Customer support: Any information you provide when contacting our support team.
SECTION 2 – CONSENT AND USE OF INFORMATION
The processing of your data is based on the following legal grounds: contract execution (orders), compliance with legal obligations, your consent (marketing), and our legitimate interest (security and service improvement).
We use your information to:
Provide our services: Process orders, arrange deliveries, and manage returns.
Communicate with you: Send order updates and respond to your inquiries.
Security purposes: Detect potential fraud and maintain transaction security.
Marketing purposes: If you have provided consent, we may send personalized offers. You may withdraw your consent at any time using the unsubscribe link included in our emails.
SECTION 3 – DISCLOSURE TO THIRD PARTIES
We only share your information with service providers necessary for operating our business:
Shopify Inc.: For hosting our online store and managing data.
Payment and logistics partners: To process payments and deliver products.
Legal authorities: Only when required by law or necessary to protect our rights or respond to legal proceedings.
We never sell your personal information to third parties.
SECTION 4 – SECURITY AND SHOPIFY PAYMENTS
Our store is hosted on Shopify. Your data is stored on secure servers protected by firewalls. All payment card transactions are encrypted according to PCI-DSS standards. We do not have direct access to your complete banking information. Sensitive information is protected using SSL technology.
SECTION 5 – INTERNATIONAL DATA TRANSFERS
By using our services, you acknowledge that your information may be transferred and stored outside your country of residence.
As a company based in the United States, we use appropriate legal mechanisms and security measures to ensure the protection of your personal data during such transfers.
SECTION 6 – YOUR RIGHTS AND DATA RETENTION
In accordance with applicable regulations, including GDPR where applicable, you have the following rights:
Access, correct, or delete your personal information.
Right to data portability.
Right to withdraw your consent at any time.
Data retention: We retain your information only for as long as necessary to complete your purchases and comply with legal obligations such as accounting and dispute resolution requirements.
Order-related information may be retained for up to 10 years to comply with applicable tax and accounting obligations.
SECTION 7 – COOKIES
During your first visit, a consent banner allows you to accept or refuse some or all non-essential cookies in accordance with applicable regulations.
We use cookies to improve your browsing experience. You can manage your preferences through our cookie consent banner.
Necessary cookies: Required for website functionality and shopping cart features.
Analytics cookies: Used to better understand website usage.
Marketing cookies: Used to provide relevant advertising content.
SECTION 8 – AGE OF CONSENT
Our services are not intended for individuals under the age of 18. By using this website, you confirm that you are at least the age of majority in your jurisdiction.
If we become aware that a minor has provided us with personal information, we will delete it promptly.
SECTION 9 – POLICY CHANGES
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The “Last updated” date displayed at the top of this page will be revised accordingly.
SECTION 10 – CONTACT INFORMATION AND LEGAL IDENTITY
Store name: Maison Ornate
Website:
maison-ornate.com